Service Inquiry

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Article 1: Items of Personal Information Collected and Used
Mediana Co., Ltd. (hereinafter referred to as "the Company") collects and stores the following personal information for purposes such as website membership registration and management, handling complaints, providing goods or services, marketing, and delivering announcements and advertisements.

A. The Company collects and stores the following information to provide better services to all users.
1. Name: For personal identification procedures (e.g., customer inquiries, AS requests).
2. Company Name: To identify the user’s industry and assign appropriate communication personnel.
3. Email and Contact Information: To deliver information and notifications, handle complaints, and ensure effective communication channels.
4. Region: for linking with dealers and assigning appropriate personnel

Article 2: Purpose of Collecting and Using Personal Information
The Company collects personal information with the consent of the information subject, and the collected information is used for the following purposes. The processed personal information will not be used for purposes other than those stated below, and if the purpose of use changes, prior consent will be obtained.
A. To identify users and prevent fraudulent or unauthorized use by users
B. To handle user inquiries and complaints
C. To issue accounts for providing free trial services
D. To deliver announcements
E. To send advertising information